Refund policy

Malka’s Fine Jewelry – Return & Exchange Policy

At Malka’s Fine Jewelry, each piece is carefully crafted and customized specifically for the individual client. Because our jewelry is made to order and tailored to your specifications, we do not offer refunds or accept returns.

We are pleased to offer exchanges under certain circumstances. If you experience an issue with your order or would like to request an exchange, please contact us within 7 days of receiving your purchase. Exchange requests are subject to approval and the item must be returned in its original, unworn condition.

Thank you for understanding that the personalized nature of our craftsmanship makes each piece unique and created exclusively for you. We are committed to ensuring your satisfaction and will work with you to address any concerns regarding your order.

No Returns • No Refunds • Exchanges Only